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How we're making a difference
Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2020-21
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Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
News and views
What's it like getting care when you don't have much…
People on lower incomes face barriers to getting the care they need. We look at why it’s harder for people…
Blog
Carolyn's struggle with her husband's dementia care
To mark Dementia Action Week, we're sharing Carolyn's story of how she's struggling to get the…
Blog
I followed your suggestions and successfully registered with a new GP in Manchester, as well as getting my COVID booster today! Thank you so much.
Latest reports and publication
Healthwatch Trafford Annual Report 2024-25
Take a look at our Healthwatch annual report, to give you a closer…
Find out more
Board Meeting Minutes - 2023 and 2024
Board Meeting Minutes from 2023 / 2024, Jan 2025
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Advice and information
NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment
How are NHS patient records managed?
Everyone who uses the NHS in England could soon have a single patient record that brings together important information about your health care. So…
Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment…
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