Why we make a difference

Healthwatch [Anytown] is your local health and social care champion. We listen to what you tell us about your experience, what needs to be improved and what you want for the future. 

We're independent, so people trust us to say what they think. People tell us about both National Health Service (NHS) and social care services, giving us a unique understanding of what's happening. 

Tell us your experience

Reaching out to our local community

We strive to make sure we hear from as wide a range of our diverse community as possible. We want to tell the people who make decisions and change things about the experiences everyone has with health and care services. 

We understand that factors such as culture, location, wealth, education, environment and discrimination can lead to worse health outcomes, and we support the strong consensus that this must change. At Healthwatch, we stand ready to help by doing more to amplify the voices of communities that go unheard and reduce the barriers they face. 

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Writing about impact

Use this opportunity to write two or three sentences on the biggest outcomes from your work. This should be what has changed as a result of your work and how this has improved the lives of local people.  

Tips on writing with impact

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Making hospital discharge safer

Thanks to your feedback we have ensured that the process of being discharged from hospital is now safer and there are checks in place to ensure everyone receives all the care they need at home. 

Read an example story

The impact we made during COVID-19

Since COVID-19 has struck, it's more important than ever to support and listen. 

Nationally, thanks to our network of Healthwatch we have been able to help the response to COVID-19 with rapid feedback from people who have had first-hand experience of services. We're making sure that everyone can use health services, including those that don't have the internet.