Enter and view at Beech House care home

We visited Beech House care home and spoke to residents and staff about the care and service on offer. This report contains our findings and the recommendations we put to the service following our visit.

Beech House Nursing Home’s manager of 17 years has recently retired and the home is currently being managed by the Rosewood Healthcare Area Manager.

Beech House Nursing Home Care Services are delivered to residents housed in two separate buildings on the same site, the main building is a large house, the other is a bungalow.

Findings

Overall, the outcome of this Enter and View is positive. The authorised representatives felt that the standard of care at Beech House is good.

The home provides a pleasant and safe environment that is reflected in the responses from the residents that have expressed that they felt safe, happy and well looked after at the home. 

The Enter and View representatives’ observations concluded:

  • That residents are willing to share their views.
  • That residents appeared comfortable with their surroundings.
  • Staff were observed responding to residents’ needs in a friendly and considerate manner.
  • The home promotes social inclusion, it provides a combined conservatory, lounge and dining area and a garden.
  • The home offers a variety of activities that residents can participate in.
  • That there is a secure environment with staff on-site 24 hours a day, 7 days per week.
  • That residents are able to see a doctor and other health professionals when required.

Recommendations

  1. That procedures and checks are in place to ensure that residents are able to access the correct support for their night-time toileting needs from night-time care staff and that agency staff are fully briefed on the policies and procedures to ensure continuity of care.
  2. To encourage residents to report their concerns and requests to staff or to raise them in residents’ meetings

Downloads

If you require this report in a different format please get in touch and we will see if we can help with this request. 

File download
Beech house enter and view report

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