Annual report 2019 - 20

Our sixth Annual report covering the period of April 2019 to March 2020.

About this report

Each year we publish our Annual Report, showing the difference we've made to health and social care services. 

Key numbers

  • 40 volunteers, helping us to carry out our work. In total they gave up over 950 hours of their time!
  • 6 Staff worked as part of the team over the year – part time, full time, temporary and contract work – we had them all.
  • £124,500 in funding From Trafford Council in 2019-20, 4.8% more than last year.
  • 45,000+ people accessed Healthwatch Trafford information and advice online or contacted us with questions about local support, 20% more than last year.
  • 228 families of residents of care homes Were given the opportunity to speak up about the experiences of the homes for their loved ones, a seldom heard group.
  • We held 55 public engagement events 183 left us their experience through our website, 3200 people engaged with us though social media and 1445 people engaged with us at community events.
  • We published 16 reports about the improvements people would like to see with their health and social care, and from this, we made 26 specific recommendations for improvement.

You might also be interested in