1. Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
  2. News -

    At the beginning of January, the difficult decision was made to pause non-urgent surgery and appointments due to the impact of COVID-19. Although services remain busy, the situation has improved to the point where non-urgent surgery can now resume.
  3. News -

    NHS staff dealt with the highest ever number of life-threatening ambulance call outs last month, new figures show today.
  4. News -

    Hospitals in Greater Manchester have made the difficult decision to pause some non-urgent surgery and appointments due to the rising impact of COVID-19. Patients who will be affected by this will be contacted by the hospital as soon as possible.
  5. News -

    During May to June 2019 we asked our Trafford Healthwatch 100 panel for their views of the services available at Trafford General Hospital and the future of the hospital.
  6. Advice and Information -

    Accident and emergency (A&E) departments are there for everyone in their time of need. They are the frontline care service we turn to when we're experiencing critical or life threatening health problems or have had a serious accident.
  7. News -

    The NHS faces a growing demand for its services. More people have long-term conditions for which they need ongoing support. Illnesses linked to inequality and to lifestyle choices are also adding to the pressure on the NHS.
  8. Advice and Information -

    The National Health Service in provides healthcare for all UK citizens based on their need for healthcare rather than their ability to pay for it. It is funded by taxes by the government via taxes. Everyone who is cared for by the NHS in England has formal rights to make choices about the service that they receive.
  9. Report -

    Read our quarterly update on what people are telling us about health and care services in Trafford.
  10. Report -

    Find out people's experience of using Trafford General Hospital.
  11. Report -

    Find out people's experience of Altrincham General Hospital in January - August 2015.
  12. Report -

    Find out people's experience of Trafford General Hospital in July - December 2015.
  13. Report -

    Find out people's experience of Altrincham General Hospital in September 2015 - January 2016.
  14. Report -

    Find out people's experience of Manchester Royal Eye Hospital in August 2015.
  15. Report -

    Find out how we listened and acted on your feedback between July and September 2016.
  16. Report -

    Patient experience report looking at the treatment of people with Fibromyalgia in Trafford, Greater Manchester and beyond.
  17. Report -

    Experiences of services for Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS) patients in Trafford and Greater Manchester.
  18. Report -

    The Phlebruary Report is the Healthwatch Trafford report on phlebotomy (blood testing) services in Trafford. Published July 2018.
  19. Report -

    A review of bed based care at Ascot House.
  20. Report -

    Experiences of the NHS in Trafford over the last 70 years and suggestions for the future.
  21. Report -

    A report looking at the services that people in Trafford were impressed by.
  22. Report -

    Take a look at how we've been making a difference this year.
  23. News -

    Have your say on the Wythenshawe Hospital consultation.
  24. News -

    Patients, clinicians and the public are being invited to give their views on a comprehensive set of indicators for urgent care.
  25. News -

    Children, parents and carers are being asked to help shape the future of the North West Ambulance Service (NWAS) so that young patients get the best possible care.
  26. News -

    The Competition and Markets Authority (CMA) is inviting views on the anticipated merger between 2 hospital trusts in central Manchester.
  27. News -

    North West Ambulance Service NHS Trust (NWAS) is conducting an audit of its reputation to help the organisation understand what its staff, public, patients and partners think about it.
  28. Report -

    We visited Manchester Orthopaedic centre to talk to patients and staff about the care and service that was offered. This report contains our findings and the recommendations for improvement we sent the service following our visit.
  29. Report -

    We visited Manchester Royal Infirmary to talk to patients and staff about the care and service offered at the hospital. This report contains our findings and the recommendations for improvement we sent them following our visit.
  30. Report -

    We visited Trafford General Hospital AMU ward to talk to patients and staff about the care and service the ward offered. This report contains our findings and the recommendations we put to the hospital following our visit.
  31. Report -

    A report looking into the public perception of Trafford General Hospital.
  32. Report -

    Patient and family experience report.
  33. Report -

    What did local residents think of Occupational Therapy in Trafford?
  34. News -

    Would you like to join a new patient and public panel?
  35. News -

    The Care Quality Commission (CQC) has published a report following an inspection of the child and adolescent mental health wards (CAMHS) provided by Greater Manchester Mental Health NHS Foundation Trust in January.
  36. News -

    Did you know that there’s a lack of robust data about cancer in the LGBTQI+ community? Do you feel that health research doesn’t represent your experiences? Are you interested in calling for more health research to involve LGBTQI+ people?
  37. News -

    The Care Quality Commission (CQC) has found work is needed to reduce pressure on urgent and emergency care services across Lancashire and South Cumbria. This follows a series of coordinated inspections which took place throughout March and April.
  38. Response -

    New plans to open surgical hubs should reduce the backlog of patients waiting for care. Our National Director Louise Ansari highlights the need for a focus on tackling health inequalities.
  39. Response -

    With the NHS experiencing the busiest summer on record, the waiting list for treatment has hit a new high, according to latest figures. Read Healthwatch England's response.
  40. News -

    This briefing from NHS Greater Manchester updates you on a forthcoming Trafford Urgent Care Review by request of NHS Greater Manchester Integrated Care Board and a decision in relation to reviewing the Altrincham Minor Injuries Unit.
  41. Response -

    The Care Quality Commission (CQC) has published its annual State of Care report, which highlights that gridlocked health and care system is leading to deterioration in people’s access to and experience of care.
  42. News -

    It’s almost the end of the year, so we want to look back and see how things have been going.
  43. Report -

    Our findings reveal what parents have been experiencing before and after the arrival of their children.
  44. News -

    The Care Quality Commission (CQC) has published a report following an inspection of services provided by Greater Manchester Mental Health NHS Foundation Trust.
  45. News -

    Figures from NHS England show 7.2 million people were waiting to start routine treatment at the end of October, up from 7.1 million in September. Read our response.
  46. News -

    Information from Greater Manchester Integrated Care Partnership.
  47. Report -

    Read Healthwatch Trafford’s latest research into what local people think of services generally across Trafford.
  48. News -

    NHS cuts elective backlog with longest waiters down a quarter in one month. Read the response.
  49. News -

    Industrial action by junior doctors and dentists working in hospitals is taking place for 72 hours from 7am on Monday March 12th to 7am on Thursday March 16th and will impact all hospitals across Greater Manchester and some GP services
  50. News -

    In the North West Ambulance Service region, the GMB, Unison and Unite unions balloted their members for industrial action and met the legal threshold to take action.