Healthwatch Trafford Annual Report 2025-26

Our year in numbers

• 2916 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
• 17,038 people came to us for clear advice and information on topics such as hospital care, maternity and infant feeding provision, and waiting times.
• We published 15 surveys and 4 reports about the improvements people would like to see in areas like parental
  mental health and patient participation groups.
• We conducted 1 Enter & View visit.
• We have 25 dedicated volunteers who gave up 200 hours collectively to improve things where they live. 
• We’re funded by Trafford Metropolitan Borough Council, and received 135,600 from them in 2025/26. 

Highlights

• Our Pathways to CAMHS report featured in action plans across Greater Manchester, and our recommendations were
  considered by NHS GM when reviewing changes to ADHD and autism assessment pathways. 
• Our work on the GP Choice project contributed to Healthwatch England’s report on the ‘Choice Gap’ and the recommendations made.
• Our evaluation of the Changing Futures Project enabled us to analyse and highlight the key challenges and successes of the project. This formed part of the evidence used to secure additional funding beyond the pilot phase.
• We presented the findings of our listening event with Deaf residents to the Fairer Trafford Partnership. This facilitated key staff from MFT looking at how to develop training with partner agencies and incorporate it into AIS training.
• Our Patient Participation Group report was presented at the Locality Board and Trafford Participation Group, fed into
  Trafford’s Participation Strategy, and influenced our re-design of the Enter & View programme.
• Delamere Medical Centre implemented recommendations from our E&V visit, including launching their PPG.
• The Trafford Locality Plan 25/28 was formally supported at the Trafford Health and Wellbeing Board in January 2026. This included and was influenced by our work on the needs and experiences of seldom heard residents.

What's next?

Our focus next year will be on the following three areas:

1. Reablement (as part of a wider project on Discharge to Assess)
2. Oral care in under-5s
3. Live Well - Researching access to activities to improve health and wellbeing