1. The Friends and Family Test (FFT)

    Advice and Information -

    The Friends and Family Test (FFT) is a feedback method for people who use NHS services to provide feedback on their experience.

  2. The NHS Consitution

    Advice and Information -

    The National Health Service in provides healthcare for all UK citizens based on their need for healthcare rather than their ability to pay for it. It is funded by taxes by the government via taxes. Everyone who is cared for by the NHS in England has formal rights to make choices about the service that they receive.

  3. Cost of living: People are increasingly avoiding NHS appointments and prescriptions

    News -

    Healthwatch England's new data shows a worrying increase in the number of people avoiding vital care. They are calling for urgent action from government and health and care services to ensure rising costs are not a barrier to healthcare.

  4. Manchester care service is rated inadequate and placed in special measures by CQC

    News -

    The Care Quality Commission (CQC) has rated The Elms in Middleton, Manchester, inadequate and placed it in special measures following an inspection in November.

  5. Healthwatch 100: Autumn Winter survey 2022

    Report -

    Read Healthwatch Trafford’s latest research into what local people think of services generally across Trafford.

  6. Occupational Therapy Services: Assessments Adaptations, and Equipment

    Report -

    A report investigating the potential impact of the COVID-19 pandemic on Trafford residents due to changes in accessing Occupational Therapy (OT) services, adaptations, and equipment

  7. LGBTQ+ resources

    Advice and Information -

    We have compiled a list of resources for people looking to access LGBTQ+ support groups, information, and helplines, as well as some resources specifically for young people and parents. Not all of these are Trafford-specific.

  8. Adult Safeguarding Week: Self-Neglect Survey

    News -

    This year’s adult Safeguarding Week runs from 20 – 24 November and Trafford Council are keen to find out what the safeguarding community’s opinion is on tackling self-neglect as an issue.

  9. [CLOSED] HW100: Autumn/Winter survey

    News -

    It's that time of year again: our Autumn/Winter snapshot survey is now out!

  10. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  11. Appointments booking report now available

    News -

    Following our Trafford Healthwatch 100 survey on booking medical appointments, we have now published our report.

  12. Where should I go for treatment in Trafford?

    Advice and Information -

    This handy guide gives you an idea of how to decide which services will cover which kind of injuries and ailments for people in Trafford.

  13. HW100: Booking appointments report

    Report -

    The full report on the Trafford Healthwatch 100 Appointment Booking survey carried out in November and December 2019. Published May 2020.

  14. As cervical smear test uptake drops, cervical cancer survivor says: “A few minutes could save your life.”

    News -

    “My world collapsed when I was told I had cervical cancer. I thought my three-year-old son was going to be left without a mum and I would be dead at 25.”

  15. GP recovery plan - Healthwatch England's response

    News -

    Today, NHS England has published its GP Recovery Plan. Read our response.

  16. More admin staff needed to help tackle GP access issues

    News -

    National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read Healthwatch England's response.

  17. Get help from 111.nhs.uk during August Bank Holiday and Consultant Strike.

    News -

    Updates on bank holiday care from North West Ambulance Service.

  18. Practice closure: Grove Medical Practice, Timperley

    News -

    The practice will be closing its doors on 30 September 2023.

  19. NHS to introduce Martha's rule for hospital patients - our response

    News -

    We have welcomed the introduction of Martha's rule for hospital patients.

  20. Can I access my GP records online?

    Advice and Information -

    From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.