Advice and Information -
The Friends and Family Test (FFT) is a feedback method for people who use NHS services to provide feedback on their experience.Advice and Information -
The National Health Service in provides healthcare for all UK citizens based on their need for healthcare rather than their ability to pay for it. It is funded by taxes by the government via taxes. Everyone who is cared for by the NHS in England has formal rights to make choices about the service that they receive.Report -
We visited Bradley house to talk to staff and residents about the care they offer and observe the practices for a day. This report contains our findings and recommendations for improvements.Report -
We visited The Knoll residential home to talk to staff and residents and observe their practices for a day. This report contains our findings and recommendations for improvements.Report -
Infographic showing the headline results of our Healthwatch 100 survey on allergies. Published March 2018.Report -
The full report on the Trafford Healthwatch 100 survey on care home information provision in Trafford. Covering March to May 2018. Published December 2018.Report -
Full statistical breakdown of information for The Care home information report published December 2018Report -
We visited Urmston Manor residential home to talk to staff and residents about the service. Read our findings on the home and the recommendations for improvements we put to them.Report -
We visited Brookfield nursing home to talk to staff and residents about the service offered. This report contains our findings on the service and our recommendations for improvements.Report -
We visited Ann Challis residential home to talk to staff and residents about the service. This report contains our findings and the recommendations we put to the service to help them improve.Report -
We visited Heathside retirement home to talk to staff and residents to find out more about the service and care on offer. This report contains our findings and recommendations we put to the service following our visit.Report -
We visited Oldfield Bank residential care home to talk to staff and residents and find out more about the service and care that was offered. This report contains our findings and recommendations we put to the service after our visit to help them improve their offer.Report -
We visited York lodge to talk to residents and staff to find out about the service that was offered in the home. This report contains our findings and recommendations we sent to the home after the visit to help them improve.Report -
We visited Lady of the Vale nursing home and spoke to staff and residents about the service they offered. This report contains our findings together with the recommendations we put to the home following our visit.Report -
We visited Manorhey care home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the home after our visit.Report -
We visited De Brook Lodge and spoke to staff and residents about the care and service they offer. This report contains our findings and the recommendations for improvement we sent to the home following our visit.Report -
Minutes from the Healthwatch Trafford Board Meeting on the 29 October 2020Report -
Minutes from the Healthwatch Trafford Board Meeting on the 25 August 2020Report -
Minutes from the Healthwatch Trafford Board Meeting on the 25 June 2020Report -
Minutes from the Healthwatch Trafford Board Meeting on the 30 April 2020Report -
Minutes from the Healthwatch Trafford Board Meeting on the 27 February 2020Report -
Update of our work across December 2019 and January 2020.Report -
Our annual performance and impact report.Report -
Our sixth Annual report covering the period of April 2019 to March 2020.Report -
Update of our work across April and May 2020.Advice and Information -
Healthwatch Trafford is registered with the Information Commissioners Office and all information kept and used by us is in accordance with the Data Protection Act.Report -
Our winter update for 2018.Report -
Minutes from the Healthwatch Trafford Board Meeting on the 269 October 2020Report -
Minutes from the Healthwatch Trafford Board Meeting on the 27 February 2020Report -
Minutes from the Healthwatch Trafford Board Meeting on the 20 August 2020Report -
Minutes from the Healthwatch Trafford Board Meeting on the 17 December 2020