1. Report -

    We visited Timperey care home and spoke to staff and residents about the care and service they offer. This report contains our findings and the recommendations we sent to the home following our visit.
  2. Report -

    We visited Shawe House nursing home and spoke to residents about the care they received. This report contains our findings from the visit.
  3. Report -

    We visited Flixton Manor to talk to staff and residents about the care on offer by the service. This report details the findings from our visit.
  4. Report -

    Find out how we listened and acted on your feedback between January and March 2017.
  5. Report -

    We visited Faversham House and spoke to residents and staff about the care they get. This report contains the findings from our visit.
  6. Report -

    Find out how we listened and acted on your feedback between April and June 2017.
  7. Report -

    We visited Lynwood Lodge and spoke to staff and residents about the care they received. This report contains our findings and recommendations we put forward for improvements.
  8. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  9. Report -

    We visited Woodend care home and spoke to staff and residents about the care and service they offer. This report contains our findings and recommendations we put forward following the visit.
  10. Report -

    Find out how we listened and acted on your feedback between July and September 2017.
  11. Report -

    We visited Shawe Lodge nursing home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the service following our visit.
  12. Report -

    Healthwatch Trafford identified that most of the responses received from past data collection activities have been from women. We produced a survey to collect information about whether men were regularly accessing services, which services they were accessing and to give men an opportunity to share their personal experiences.
  13. Report -

    We visited Serendipity care home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the home following our visit.
  14. Report -

    Find out how we listened and acted on your feedback between October - December 2017.