1. The Care Act 2014

    Advice and Information -

    England's care and support system is changing from 1st April 2015. The Care Act, which marks the most significant reform in social care for over 60 years, will make care and support more consistent across the country.

  2. The Friends and Family Test (FFT)

    Advice and Information -

    The Friends and Family Test (FFT) is a feedback method for people who use NHS services to provide feedback on their experience.

  3. The NHS Consitution

    Advice and Information -

    The National Health Service in provides healthcare for all UK citizens based on their need for healthcare rather than their ability to pay for it. It is funded by taxes by the government via taxes. Everyone who is cared for by the NHS in England has formal rights to make choices about the service that they receive.

  4. Enter and view at Claremont care home

    Report -

    We visited Claremont care home and spoke to staff and residents about the care and service they offer. This report contains out findings and the recommendations we sent to the home following our visit.

  5. Enter and view at Beverley Park nursing home

    Report -

    We visited Beverley Park nursing home and spoke to staff and residents about the care and service they offer. This report contains our findings from the day and the recommendations we sent to the home following our visit.

  6. Drop-ins at Trafford General Hospital

    Report -

    Find out people's experience of using Trafford General Hospital.

  7. Patient experience report: Altrincham Hospital

    Report -

    Find out people's experience of Altrincham General Hospital in January - August 2015.

  8. Wythenshawe Hospital Consultation

    News -

    Have your say on the Wythenshawe Hospital consultation.

  9. NHS seeks views on next steps for assessing urgent care

    News -

    Patients, clinicians and the public are being invited to give their views on a comprehensive set of indicators for urgent care.

  10. What do you think of North West Ambulance Service?

    News -

    North West Ambulance Service NHS Trust (NWAS) is conducting an audit of its reputation to help the organisation understand what its staff, public, patients and partners think about it.

  11. Enter and view at Manchester Royal Infirmary

    Report -

    We visited Manchester Royal Infirmary to talk to patients and staff about the care and service offered at the hospital. This report contains our findings and the recommendations for improvement we sent them following our visit.

  12. Enter and view at Trafford General Hospital

    Report -

    We visited Trafford General Hospital AMU ward to talk to patients and staff about the care and service the ward offered. This report contains our findings and the recommendations we put to the hospital following our visit.

  13. Ascot House

    Report -

    Patient and family experience report.