1. Enter and view at Timperley Care Home

    Report -

    We visited Timperey care home and spoke to staff and residents about the care and service they offer. This report contains our findings and the recommendations we sent to the home following our visit.

  2. Enter and view at Shawe House nursing home

    Report -

    We visited Shawe House nursing home and spoke to residents about the care they received. This report contains our findings from the visit.

  3. Enter and view at Flixton Manor

    Report -

    We visited Flixton Manor to talk to staff and residents about the care on offer by the service. This report details the findings from our visit.

  4. Tired of explaining

    Report -

    Experiences of services for Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS) patients in Trafford and Greater Manchester.

  5. Highlights report January - March 2017

    Report -

    Find out how we listened and acted on your feedback between January and March 2017.

  6. HW100 getting to the root of the problem

    Report -

    We produced this report to highlight peoples experiences and the availability of NHS dentists in Trafford.

  7. Dentistry report in Trafford

    Report -

    We produced this report to highlight peoples experiences and the availability of NHS dentists in Trafford.

  8. Opinions on health and social care voiced at Parent and Toddler groups in Trafford

    Report -

    Find out the experiences of parents with young children using health and care services.

  9. Enter and view at Faversham House

    Report -

    We visited Faversham House and spoke to residents and staff about the care they get. This report contains the findings from our visit.

  10. Highlights report April - June 2017

    Report -

    Find out how we listened and acted on your feedback between April and June 2017.

  11. Enter and view at Lynwood Lodge care home

    Report -

    We visited Lynwood Lodge and spoke to staff and residents about the care they received. This report contains our findings and recommendations we put forward for improvements.

  12. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  13. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  14. Enter and view at Woodend care home

    Report -

    We visited Woodend care home and spoke to staff and residents about the care and service they offer. This report contains our findings and recommendations we put forward following the visit.

  15. Highlights report July - September 2017

    Report -

    Find out how we listened and acted on your feedback between July and September 2017.

  16. HW100: GP Access

    Report -

    Infographic showing the headline results of our Healthwatch 100 survey on allergies. Published October 2017.

  17. Enter and view at Shawe Lodge nursing home

    Report -

    We visited Shawe Lodge nursing home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the service following our visit.

  18. HW100: Men's health

    Report -

    Healthwatch Trafford identified that most of the responses received from past data collection activities have been from women. We produced a survey to collect information about whether men were regularly accessing services, which services they were accessing and to give men an opportunity to share their personal experiences.

  19. Enter and view at Manchester Orthopaedic centre

    Report -

    We visited Manchester Orthopaedic centre to talk to patients and staff about the care and service that was offered. This report contains our findings and the recommendations for improvement we sent the service following our visit.

  20. Review of bed based intermediate care

    Report -

    A review of bed based care at Ascot House.

  21. Enter and view at Serendipity Care Home

    Report -

    We visited Serendipity care home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the home following our visit.

  22. Highlights report October - December 2017

    Report -

    Find out how we listened and acted on your feedback between October - December 2017.

  23. Enter and view at De Brook Lodge

    Report -

    We visited De Brook Lodge and spoke to staff and residents about the care and service they offer. This report contains our findings and the recommendations for improvement we sent to the home following our visit.

  24. HW100: Allergies

    Report -

    Infographic showing the headline results of our Healthwatch 100 survey on allergies. Published March 2018.

  25. HW100: NHS Choices

    Report -

    Infographic showing the headline results of our Healthwatch 100 survey on the NHS Choices website. Published March 2018.

  26. 2017-18 Year end performance report

    Report -

    Take a look at how we've been making a difference this year.

  27. Enter and view at Manorhey care home

    Report -

    We visited Manorhey care home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the home after our visit.

  28. Enter and view at Oldfield residential care home

    Report -

    We visited Oldfield Bank residential care home to talk to staff and residents and find out more about the service and care that was offered. This report contains our findings and recommendations we put to the service after our visit to help them improve their offer.

  29. Enter and view at York Lodge residential home

    Report -

    We visited York lodge to talk to residents and staff to find out about the service that was offered in the home. This report contains our findings and recommendations we sent to the home after the visit to help them improve.

  30. Enter and view at Lady of the Vale nursing home

    Report -

    We visited Lady of the Vale nursing home and spoke to staff and residents about the service they offered. This report contains our findings together with the recommendations we put to the home following our visit.

  31. HW100: The Phlebruary report

    Report -

    The Phlebruary Report is the Healthwatch Trafford report on phlebotomy (blood testing) services in Trafford. Published July 2018.

  32. Enter and view at Heathside retirement home

    Report -

    We visited Heathside retirement home to talk to staff and residents to find out more about the service and care on offer. This report contains our findings and recommendations we put to the service following our visit.

  33. HW100: The Trafford Pharmacy Survey Report

    Report -

    The full report on the Trafford Healthwatch 100 survey on pharmacy and prescription services in Trafford. Covering January to February 2018, published August 2018.

  34. Enter and view at Ann Challis residential care home

    Report -

    We visited Ann Challis residential home to talk to staff and residents about the service. This report contains our findings and the recommendations we put to the service to help them improve.

  35. Enter and view at Brookfield Nursing home

    Report -

    We visited Brookfield nursing home to talk to staff and residents about the service offered. This report contains our findings on the service and our recommendations for improvements.

  36. From DLA to PIP: A review of the transition

    Report -

    A report on the impact of the change from Disability Living Allowance to Personal Independence Payment on the health and wellbeing of Trafford Claimants.

  37. Enter and view at Urmston Manor

    Report -

    We visited Urmston Manor residential home to talk to staff and residents about the service. Read our findings on the home and the recommendations for improvements we put to them.

  38. HW100: The Care home information report

    Report -

    The full report on the Trafford Healthwatch 100 survey on care home information provision in Trafford. Covering March to May 2018. Published December 2018.

  39. HW100: The Care home report statistical breakdown

    Report -

    Full statistical breakdown of information for The Care home information report published December 2018

  40. Enter and view at The Knoll

    Report -

    We visited The Knoll residential home to talk to staff and residents and observe their practices for a day. This report contains our findings and recommendations for improvements.

  41. Enter and view at Bradley House

    Report -

    We visited Bradley house to talk to staff and residents about the care they offer and observe the practices for a day. This report contains our findings and recommendations for improvements.

  42. Highlights report: Winter 2018

    Report -

    Our winter update for 2018.

  43. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.