1. Patient experience report April - September 2014

    Report -

    Read our quarterly update on what people are telling us about health and care services in Trafford.

  2. Drop-ins at Trafford General Hospital

    Report -

    Find out people's experience of using Trafford General Hospital.

  3. Enter and view summary report

    Report -

    We try to help people get the most out health and social care services by visiting the service and reporting back on our findings. We then work with the service to help them implement improvements to benefit everyone locally.

  4. Patient experience report: Altrincham Hospital

    Report -

    Find out people's experience of Altrincham General Hospital in January - August 2015.

  5. Enter and view at Sunrise of Hale Barns

    Report -

    We entered this service and viewed how it worked and talked to residents, staff and family members. We produced this report of our findings and issued some recommendations to the service for improvements.

  6. Patient experience report: Trafford General Hospital

    Report -

    Find out people's experience of Trafford General Hospital in July - December 2015.

  7. Enter and view at Ferrol Lodge

    Report -

    We visited Ferrol Lodge to view their service and talk to residents, family members and staff. We have produced this report with our findings and recommendations to the service.

  8. Patient experience report: Altrincham Hospital

    Report -

    Find out people's experience of Altrincham General Hospital in September 2015 - January 2016.

  9. Patient experience: Manchester Royal Eye Hospital

    Report -

    Find out people's experience of Manchester Royal Eye Hospital in August 2015.

  10. Highlights report July - September 2016

    Report -

    Find out how we listened and acted on your feedback between July and September 2016.

  11. Experiences of services for Fibromyalgia patients in Trafford

    Report -

    Patient experience report looking at the treatment of people with Fibromyalgia in Trafford, Greater Manchester and beyond.

  12. Tired of explaining

    Report -

    Experiences of services for Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS) patients in Trafford and Greater Manchester.

  13. Enter and view at Kara House residential care home

    Report -

    We carried out an enter and view at Kara House residential home, speaking to residents, staff and their families. This report highlights our findings from the visit and the recommendations we put to the service for improvements.

  14. Enter and view at Four Oaks care home

    Report -

    We carried out a visit to Four Oaks care home to talk to staff and residents and observe their practices. This report contains our findings and recommendations we put to the service for improvements.

  15. Enter and view at Haylands residential home

    Report -

    We visited Haylands residential home for gentleman to talk to staff and residents and observe the practices for a day. This report contains our findings and recommendations we put to the service for improvements.

  16. Enter and view at Bradley House

    Report -

    We visited Bradley house to talk to staff and residents about the care they offer and observe the practices for a day. This report contains our findings and recommendations for improvements.

  17. Enter and view at The Knoll

    Report -

    We visited The Knoll residential home to talk to staff and residents and observe their practices for a day. This report contains our findings and recommendations for improvements.

  18. HW100: Men's health

    Report -

    Healthwatch Trafford identified that most of the responses received from past data collection activities have been from women. We produced a survey to collect information about whether men were regularly accessing services, which services they were accessing and to give men an opportunity to share their personal experiences.

  19. HW100: Allergies

    Report -

    Infographic showing the headline results of our Healthwatch 100 survey on allergies. Published March 2018.

  20. HW100: The Phlebruary report

    Report -

    The Phlebruary Report is the Healthwatch Trafford report on phlebotomy (blood testing) services in Trafford. Published July 2018.

  21. Review of bed based intermediate care

    Report -

    A review of bed based care at Ascot House.

  22. HW100: The Care home information report

    Report -

    The full report on the Trafford Healthwatch 100 survey on care home information provision in Trafford. Covering March to May 2018. Published December 2018.

  23. HW100: The Care home report statistical breakdown

    Report -

    Full statistical breakdown of information for The Care home information report published December 2018

  24. HW100: The NHS at 70

    Report -

    Experiences of the NHS in Trafford over the last 70 years and suggestions for the future.

  25. HW100: Star service report

    Report -

    A report looking at the services that people in Trafford were impressed by.

  26. HW100: Awareness of Long COVID and Support in Trafford

    Report -

    A report looking at people’s understanding and experiences of Long COVID, and what resources and support are available.

  27. 2017-18 Year end performance report

    Report -

    Take a look at how we've been making a difference this year.

  28. Enter and view at Urmston Manor

    Report -

    We visited Urmston Manor residential home to talk to staff and residents about the service. Read our findings on the home and the recommendations for improvements we put to them.

  29. Enter and view at Brookfield Nursing home

    Report -

    We visited Brookfield nursing home to talk to staff and residents about the service offered. This report contains our findings on the service and our recommendations for improvements.

  30. Enter and view at Ann Challis residential care home

    Report -

    We visited Ann Challis residential home to talk to staff and residents about the service. This report contains our findings and the recommendations we put to the service to help them improve.

  31. Enter and view at Heathside retirement home

    Report -

    We visited Heathside retirement home to talk to staff and residents to find out more about the service and care on offer. This report contains our findings and recommendations we put to the service following our visit.

  32. Enter and view at Oldfield residential care home

    Report -

    We visited Oldfield Bank residential care home to talk to staff and residents and find out more about the service and care that was offered. This report contains our findings and recommendations we put to the service after our visit to help them improve their offer.

  33. Enter and view at York Lodge residential home

    Report -

    We visited York lodge to talk to residents and staff to find out about the service that was offered in the home. This report contains our findings and recommendations we sent to the home after the visit to help them improve.

  34. Enter and view at Lady of the Vale nursing home

    Report -

    We visited Lady of the Vale nursing home and spoke to staff and residents about the service they offered. This report contains our findings together with the recommendations we put to the home following our visit.

  35. Enter and view at Manorhey care home

    Report -

    We visited Manorhey care home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the home after our visit.

  36. Enter and view at De Brook Lodge

    Report -

    We visited De Brook Lodge and spoke to staff and residents about the care and service they offer. This report contains our findings and the recommendations for improvement we sent to the home following our visit.

  37. Enter and view at Serendipity Care Home

    Report -

    We visited Serendipity care home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the home following our visit.

  38. Enter and view at Manchester Orthopaedic centre

    Report -

    We visited Manchester Orthopaedic centre to talk to patients and staff about the care and service that was offered. This report contains our findings and the recommendations for improvement we sent the service following our visit.

  39. Enter and view at Shawe Lodge nursing home

    Report -

    We visited Shawe Lodge nursing home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the service following our visit.

  40. Enter and view at Timperley Care Home

    Report -

    We visited Timperey care home and spoke to staff and residents about the care and service they offer. This report contains our findings and the recommendations we sent to the home following our visit.

  41. Enter and view at Beech House care home

    Report -

    We visited Beech House care home and spoke to residents and staff about the care and service on offer. This report contains our findings and the recommendations we put to the service following our visit.

  42. Enter and view at Mayfield care home

    Report -

    We visited Mayfield care home and spoke to residents and staff about the care and service they offered. This report contains our findings and the recommendations we put to the service following our visit.

  43. Enter and view at Handsworth care home

    Report -

    We visited Handsworth care home to speak to staff and residents about the care and service they offer. This report contains our findings and the recommendations we put to the home following the our visit.

  44. Enter and view at Allingham House care home

    Report -

    We visited Allingham house care home to speak to residents and staff about the care and service they offer. This report contains our findings from our visit and any recommendations we put to the home following our visit.

  45. Enter and view at Claremont care home

    Report -

    We visited Claremont care home and spoke to staff and residents about the care and service they offer. This report contains out findings and the recommendations we sent to the home following our visit.

  46. Enter and view at Manchester Royal Infirmary

    Report -

    We visited Manchester Royal Infirmary to talk to patients and staff about the care and service offered at the hospital. This report contains our findings and the recommendations for improvement we sent them following our visit.

  47. Enter and view at Beverley Park nursing home

    Report -

    We visited Beverley Park nursing home and spoke to staff and residents about the care and service they offer. This report contains our findings from the day and the recommendations we sent to the home following our visit.

  48. Enter and view at Trafford General Hospital

    Report -

    We visited Trafford General Hospital AMU ward to talk to patients and staff about the care and service the ward offered. This report contains our findings and the recommendations we put to the hospital following our visit.

  49. NHS Long Term Plan

    Report -

    Working with local Healthwatch across Greater Manchester, we asked the public for their views on what support the NHS should be providing for the next ten years.

  50. HW 100: Trafford General Hospital

    Report -

    A report looking into the public perception of Trafford General Hospital.