1. Report -

    We visited Fiona gardens to talk to residents and staff about the care and service the home offers. This report contains our findings from the visit.
  2. Report -

    Find out people's experience of using Trafford General Hospital.
  3. Report -

    We visited Newhaven extra care facility to talk to residents and staff about the care and service the home offers. This report contains our findings from the visit.
  4. Report -

    Find out how we listened and acted on your feedback this year.
  5. Advice and Information -

    England's care and support system is changing from 1st April 2015. The Care Act, which marks the most significant reform in social care for over 60 years, will make care and support more consistent across the country.
  6. Report -

    Find out the results of our pilot project with Firs Primary School looking at children's experience of their school nurse.
  7. Report -

    Read our report on access to health services for Deaf people in Trafford.
  8. Report -

    We visited Trafford General Hospital AMU ward to talk to patients and staff about the care and service the ward offered. This report contains our findings and the recommendations we put to the hospital following our visit.
  9. Report -

    We visited Davyhulme medical centre to speak to staff and patients about the care and service the practice provides. This report contains our findings from the visit and any recommendations we sent to the practice following our visit.
  10. News -

    The Greater Manchester Health and Social Care Devolution programme team has developed this survey to talk with people across Greater Manchester.
  11. News -

    Pennine Care NHS Foundation Trust, Trafford Council and NHS Trafford Clinical Commissioning Group are developing plans to transform Child and Adolescent Mental Health Services (CAMHS) in Trafford to ensure they are fit for future purpose.
  12. News -

    North West Ambulance Service NHS Trust (NWAS) is conducting an audit of its reputation to help the organisation understand what its staff, public, patients and partners think about it.
  13. Report -

    We visited Beverley Park nursing home and spoke to staff and residents about the care and service they offer. This report contains our findings from the day and the recommendations we sent to the home following our visit.
  14. Report -

    Find out people's experience of Altrincham General Hospital in January - August 2015.
  15. Report -

    We visited Manchester Royal Infirmary to talk to patients and staff about the care and service offered at the hospital. This report contains our findings and the recommendations for improvement we sent them following our visit.
  16. News -

    NHS North, Central and South Manchester CCGs would like to understand your experiences of using wheelchair services in Manchester and Trafford.
  17. News -

    Patients and the wider population of Trafford are being invited to comment on proposals for the future of the GP practice known as the Dr Ali Medical Practice throughout October and early November 2015.
  18. Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. GP appointment times can be limited. Here are some good ways to make the most of your visit.
  19. Report -

    We visited Claremont care home and spoke to staff and residents about the care and service they offer. This report contains out findings and the recommendations we sent to the home following our visit.
  20. Report -

    We visited Timperey care home and spoke to staff and residents about the care and service they offer. This report contains our findings and the recommendations we sent to the home following our visit.
  21. Report -

    We visited Shawe House nursing home and spoke to residents about the care they received. This report contains our findings from the visit.
  22. Report -

    We visited Flixton Manor to talk to staff and residents about the care on offer by the service. This report details the findings from our visit.
  23. Report -

    Experiences of services for Myalgic Encephalomyelitis (ME) or Chronic Fatigue Syndrome (CFS) patients in Trafford and Greater Manchester.
  24. News -

    StART Creative Arts & Wellbeing Centre provides therapeutic creative arts and horticulture programmes of recovery for those suffering from mental ill health.
  25. Report -

    Find out how we listened and acted on your feedback between January and March 2017.
  26. Report -

    We produced this report to highlight peoples experiences and the availability of NHS dentists in Trafford.
  27. Report -

    We produced this report to highlight peoples experiences and the availability of NHS dentists in Trafford.
  28. News -

    The Competition and Markets Authority (CMA) is inviting views on the anticipated merger between 2 hospital trusts in central Manchester.
  29. Report -

    Find out the experiences of parents with young children using health and care services.
  30. Report -

    We visited Faversham House and spoke to residents and staff about the care they get. This report contains the findings from our visit.
  31. News -

    Have your say on the new values for Greater Manchester Mental Health NHS Foundation Trust (GMMH) by taking part in an online survey.
  32. Report -

    Find out how we listened and acted on your feedback between April and June 2017.
  33. Report -

    We visited Lynwood Lodge and spoke to staff and residents about the care they received. This report contains our findings and recommendations we put forward for improvements.
  34. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  35. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  36. Report -

    We visited Woodend care home and spoke to staff and residents about the care and service they offer. This report contains our findings and recommendations we put forward following the visit.
  37. Report -

    Find out how we listened and acted on your feedback between July and September 2017.
  38. Report -

    Infographic showing the headline results of our Healthwatch 100 survey on allergies. Published October 2017.
  39. Report -

    We visited Shawe Lodge nursing home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the service following our visit.
  40. Report -

    Healthwatch Trafford identified that most of the responses received from past data collection activities have been from women. We produced a survey to collect information about whether men were regularly accessing services, which services they were accessing and to give men an opportunity to share their personal experiences.
  41. Report -

    We visited Manchester Orthopaedic centre to talk to patients and staff about the care and service that was offered. This report contains our findings and the recommendations for improvement we sent the service following our visit.
  42. Report -

    A review of bed based care at Ascot House.
  43. Report -

    We visited Serendipity care home and spoke to staff and residents about the care and service they offered. This report contains our findings and the recommendations we sent to the home following our visit.
  44. Report -

    Find out how we listened and acted on your feedback between October - December 2017.